Tenant - Emergency Repairs

Urgent Maintenance Instructions

Please see list below of what constitutes an urgent repair under the Residential Tenancies Act

  • A burst hot water service
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service provided by the landlord or agent for hot water, cooking, heating or laundering
  • A failure or breakdown of gas, electricity or water supply
  • Any fault or damage that makes the rented property unsafe or unsecure
  • An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted.
  • A serious fault in a lift or staircase in the rented premises.

All non urgent repairs must be reported to us in writing . Please send an email to [email protected].

Who to contact: 

Who to contact in the event of an urgent repair . Please ensure that you check what is considered an urgent repair as listed above.


NV Plumbing Nick 0404 966 411

Rapid Response Plumbing Stuart 0419 978 987


Elco Electrical Andrew 0413 788 051

AA Barclay Aiden 0400 992 847


Bells locksmith 9357 2333

Mosman Locksmiths 9969 6333

No hot water

Australian Hot water 9979 6811